What can you expect ?

Monitoring and Management

Our team will monitor your network 24/7 round the clock and analyze the alarms or abnormalities to ensure they are addressed even before they impact the services.  Recurring faults are analyzed to check for improvement plans.

Incident Management

Network Operating Center (NOC) creates incident tickets, prioritizes them based on importance, and addresses the root causes for resolution. Incident documentation is then completed for future reference and improvements.

Network Infrastructure Maintenance

The Network Operations Center team takes a proactive approach to maintain network stability, efficiency, and smooth operation. They conduct regular checkups, implement updates for prevention of issues and performance enhancement, and ensure security compliance. The team will provide the suppor to regularly update the  software versions of the nodes  that provide new features and fixes to bugs. modern technology.

Troubleshooting and Diagnostics

Troubleshooting is a key function of the NOC team, involving identifying and resolving device problems. Using various methods and tools and following mature and tested processes, our team will ensure to address the issues efficiently with minimal impact on business operations, utilizing accurate tools to quickly identify and solve complex network problems.